Returns & Exchanges
At Fishpond, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing